In today’s hyper‑connected world, customer‑service agents are the front‑line ambassadors of every brand—no matter where the caller lives or what language they speak. Yet, even the most knowledgeable agents can hit a wall when their natural accent makes it harder for customers to understand key information. Enter accent softening software equipped with a real‑time accent changer....

The Account-Based Marketing Platforms Market is entering a period of rapid acceleration, with QKS Group revealing that the global ABM platform industry is expected to grow at a strong 12.01% CAGR through 2030. This growth underscores how essential account-centric strategies have become for modern B2B organizations striving to improve targeting precision, marketing efficiency, and revenue...

How AI and Automation Are Changing Healthcare Marketing Services In the modern healthcare industry, technology is no longer limited to patient care or hospital management. One of the most transformative trends has been the integration of Artificial Intelligence (AI) and automation in healthcare marketing services. Companies like Adomantra are leading the charge, helping healthcare providers,...

The fusion of AI in VR is rapidly transforming how businesses, consumers, and enterprises interacts with digital environments. As immersive technologies matures, the combination of virtual reality and artificial intelligence is enable smarter, more intuitive, and more personalized experiences than ever before. From intelligent simulations to predictive interactions, the impact of Artificial...

The year 2025 emerged as a major turning point for the customer experience landscape and the broader transformation of contact centers worldwide. As enterprises rapidly shifted toward AI-driven models, the industry witnessed an unprecedented surge in automation, generative CX assistants, multimodal interaction capabilities, and omnichannel experience orchestration. These advancements not only...

QKS Group’s Cognitive Search Market Research delivers an in-depth global analysis of the rapidly evolving cognitive search landscape, helping technology vendors and enterprise buyers navigate a market driven by artificial intelligence (AI), natural language processing (NLP), and machine learning (ML). As organizations grapple with exploding volumes of structured and unstructured data,...

The global Conversational AI for IT Service Management (ITSM) market is undergoing a rapid transformation as enterprises accelerate digital workplace initiatives and modernize IT service delivery. Once limited to basic chatbot-driven ticket deflection, Conversational AI for ITSM has evolved into a strategic layer of enterprise automation, enabling intelligent, context-aware, and proactive IT...

In today’s fast-paced digital-first economy, businesses are under constant pressure to deliver faster, more personalized, and always-available customer interactions. Conversational automation, powered by artificial intelligence (AI), has emerged as a transformative solution enabling organizations to meet these demands while optimizing operational efficiency. Enhancing Customer...

The rapid expansion of enterprise data, coupled with growing adoption of AI-driven workflows, is reshaping how organizations discover, access, and operationalize knowledge. QKS Group’s Enterprise AI Search market research delivers an in-depth analysis of the global market, highlighting emerging technology trends, evolving market dynamics, and the future outlook for this fast-growing...